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Refund Policy

 Return & Refund Policy

Instruments that have not been used are and still in its original packaging can be returned within a week after delivery for a full refund. Refunds will be issued within three business days after the returned instrument has been received and inspected by Imbotec.

Instruments that do not meet their specifications can also be returned within a week after delivery for a full refund. Refunds will be issued within three business days after the returned instrument has been received and inspected by Imbotec.

Other returns are not accepted unless it is agreed upon by both the seller and the buyer.

All returns require an RMA number before you send it in. To obtain one, please give us a call.